Co- Founder and Director of Being Human Consulting Limited, RCVS Knowledge Quality Improvement Clinical Lead & Veterinary Nurse. Helen qualified as an RVN in 2000 and has worked in both first opinion and referral hospitals. Since qualifying, she has gained certificates in ECC and Small Animal Nutrition and the Advanced Diploma in Veterinary Nursing (surgical). In 2021, Helen completed a MSc in Patient Safety and Clinical Human Factors at the University of Edinburgh and is currently undertaking a PhD at the University of Lincoln exploring the non-technical skills that veterinary nurses require when monitoring and maintaining anaesthesia. She is also working towards chartered ergonomist status. Helen is passionate about developing the veterinary profession's understanding of Human Factors as a powerful aid in improving patient safety, enhancing performance, and supporting the wellbeing of the veterinary team.