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Building Confidence in Cost Related Complaints

22 Mar 2024
Exhibition Theatre
Exhibitor-Led CPD

The session will share VCMS insight on cost related complaint trends across the profession, and then explore practical approached and techniques to avoid these arising and to diffuse them early to support a positive client relationship and practice team culture.

Speakers
Jennie Jones, Head of Veterinary Client Mediation Service - VCMS

Exhibitor Association


 

Diamond Partner


 

Ruby Partner


 

Emerald Partner


 

Gold Partner


 

Media Partner

Congress is coming!