Practice and process design: dogs - Rachel Malkani

• Understand the needs of dogs from the practice environment
• Identify realistic adaptations within the practice environment which impact on the wellbeing of dogs
• Understand the key client communication principles for embedding dog friendly principles

Practice and process design: cats - Sarah Collins

• Understand the needs of cats from the practice environment
• Identify realistic adaptations within the practice environment which impact on the wellbeing of cats
• Understand the key client communication principles for embedding cat friendly principles

Q&A